The Meeting
Jun 2 2011 in Trish's Blog by Trish
(I’m sorry I’m behind on reading all the posts. I promise to catch up!).
The post today is brought to you by the letter “C.”
Care Home. Conflict. Communication. Crying (ugh!). Cautiously optimistic.
New Home called me earlier this week to schedule a meeting. Those involved in the meeting would be the Nurse, House Manager, supervisor of house manager, supervisor of the supervisor of the house manager. And me. (Four against one? Is that all you got?) I actually called to invite the counselor from the Regional Center and he, thankfully, was able to attend a portion of the meeting. I think he’s on my side but it’s hard to tell.
Their objective: to “clarify” communication. Gee, brilliant idea.
My one slight irritation is that they beat me to the punch and called the meeting first. I got over that fairly quickly and next went to “bring it on” mode.
The meeting was held today and lasted two hours. Whoa! Two hours of . . . communicating! It started with them stating their objective of providing good care for Robert.
I said that would be great! How about we start with not ever trying to take him to the ER to have a needle stuck in his you-know-what in order to get a urine sample when he can PEE IN A CUP AND WHICH YOU WOULD HAVE KNOWN IF YOU ASKED HIM OR ME?
I felt better about getting that out but it may have led to a rocky start of the meeting.
The nurse started to lobby for me not going to another doctor (meaning, Robert’s neurologist) and obtaining orders without her knowledge. She told me it just means she has to call the doctor to discuss and it’s better if she just obtains the orders. I explained that if it was in Robert’s best interest to get an order for medication or an x-ray or lab work, that I would do it. Sorry. I can’t agree to step aside and let the person who on day two changed his medication schedule (for convenience resulting in numerous seizures), or who insists on a CT scan every time he goes to the ER (which has been unnecessary according to the actual ER doctors and refused by me on Robert’s behalf), or was supposedly in charge of the “let’s take him to ER for a catheter” idea.
I can’t trust a nurse who clearly is trying to find the easy way out. I won’t do it. I said I won’t do it and the supervisor of the supervisor said, “I hear you saying no” to this idea. Um, great listening skills. Heck yeah, I’m saying no. She didn’t know what to say at that point (the others were quiet throughout the meeting).
Apparently, they are not used to being challenged.
We discussed the topic further and the nurse finally said the magic words: I don’t have to ask her permission to do these things (wow, thanks for that). She said she would appreciate it if I either called or texted her to let her know what I was doing which I agreed to do. I’m a fan of direct communication so will be in touch. (Be careful what you ask for, though.)
The meeting then turned to Robert’s physical decline, his increased balance problems and the troubles he has moving his right leg. We discussed his recent memory problems (not remembering having a meal or his roommate’s name) which led to a discussion of whether or not Robert has had a mini stroke during one of his seizures.
My tears betrayed me at this point and started to flow but I groaned, accepted the gift of a tissue and continued. I agreed it was a good idea to have an MRI to see if he has had a stroke and suggested we get any tests done before he sees his neurologist later this month. That will allow the neurologist to review test results at the appointment. We also discussed getting him a sturdier helmet as well as a sturdier walker. We discussed nutrition and I questioned them about providing more fresh fruit and vegetables. They assured me Robert is provided lots of fresh fruit and vegetables but I have lingering doubts about that. I decided it was something to push them on another day.
By the end of the meeting, plans were set to have Robert assessed by a physical therapist, an occupational therapist (who can help with the new helmet and walker), taken to a lab for an MRI (not the ER as the nurse actually suggested as an option – are you kidding me?! Are you not listening?!).
Plus, I have the nurse’s phone number and will be communicating with her. A lot.
I felt my objective of protecting Robert was met, that my voice was heard and that they know I cannot be marginalized. As I told them, I hope their actions match their promises. I felt the meeting ended on a positive note, although, I somehow suspect the nurse and I will not become BFFs. (She barely looked at me when saying our goodbyes).
Overall, I am cautiously optimistic. And very, very tired. Conflict wears me out!

Unit Known as Shandi said on June 3, 2011
I can so relate. I’m bringing Mom home from the adult family home on Monday. She has two skin tears, is severely dehydrated, has a rash on her bottom and I haven’t even received an email response to the email I sent them on Monday asking what they planned to do to address these issues. She’s also lost a lot of weight in the just under 2 months that she’s been there. She’s declining rapidly, and I can’t just stand by and watch it happen. Today was spent talking to my siblings, notifying the adult family home, and arranging for extra help here at home. Hope your meeting today gets some satisfactory results!
Trish said on June 3, 2011
Shandi, I’m so sorry to hear about the decline in your mom. Continue to advocate (but I don’t need to tell you that!).
Please keep us posted. Thinking of you.
G-J said on June 3, 2011
That meeting can not have been easy! It’s so frustrating when you feel like the people who are supposed to be helping your loved one aren’t! I hope your meeting brings the desired results.
Trish said on June 3, 2011
Thanks, G-J. It wasn’t easy. I know it may not seem like it, but I really don’t like conflict or confrontation. I want everything (and everyone) to be happy-happy! I have to set aside my distaste for conflict when advocacy is necessary and it was! Now, I just need to stay on top of them to make them live up to what they promised.
Sharon said on June 3, 2011
Good for you, Trish for being such a strong advocate for Robert! I am sorry it had to involve such emotional confrontation with the “powers” at the nursing home.
Trish said on June 3, 2011
Thanks, Sharon. I had a stern talk with myself before the meeting: “no crying!” so was disappointed when I did. Ah, well, I can’t always control those tears.
Denise said on June 3, 2011
Hi Trish–I think you did awesome during the meeting. I love how you kept everyone focused on the goal: What’s best for Robert? (rather than: How can the family make my job easier? Grr…) It’s okay the tears fell during the meeting–it’s a tough topic to talk about. I think all the plan sound great and what Robert needs. Hoping today feels a little more relaxing for you…
Trish said on June 3, 2011
Thanks, Denise. I appreciate your support. Today should be much more relaxing!
Unit Known as Shandi said on June 3, 2011
Trish,
If you are like me, it’s not that you don’t want to allow yourself the emotional release by crying. It’s more of a matter of trying to appear calm, professional and determined with Robert’s care staff. When Mom was in the hospital in March and was “locked up” like a rock statue and I knew I couldn’t handle her mobility at home, I had to ask the nursing home that she was in this January if they’d take her back. They wouldn’t…they said they couldn’t meet Mom’s and my expectations and that Mom was miserable. I went to them and asked them to reconsider. When she was there, my whole goal was to get her walking again. Things have changed so much since then. I tried to address things calmly and yet speak up when I needed to. I showed them appreciation for the areas that were going well. I thought I’d handled the situation very maturely, so I was shocked when they wouldn’t take her back! When I asked them to reconsider (in person), I broke down and bawled. I had been without sleep for 52 hours because of ER visits with Mom. I was emotionally, physically, and mentally at my breaking point. That was one of the most humiliating experiences of my life. Now, several months out, I have a different perspective. My mom is a treasure, and I am only doing what a daughter needs to do- being her advocate when she can’t speak for herself. Their lack of response to our need is “their bad”, not ours, and I wouldn’t allow them to care for Mom with that type of attitude! So, keep speaking up. You are the one crying because you are the one that cares so deeply for your brother. It’s not our weakness, but our greatest strength!
Trish said on June 3, 2011
Shandi, I so appreciate your support! You made my tears appear again with your kindness. Thank you for taking the time to say what you did.
Unit Known as Shandi said on June 3, 2011
You are so welcome. I hope they were “good tears”! I love caregiving.com, because we can share with people that actually “get it”. That is not true with the majority of the population! We are not alone, and we are NOT the only ones dealing with this.
Karen said on June 3, 2011
Trish–
Good for you for stating your case and sticking to your guns. Confrontation is so hard, but so often “professionals” are very arrogant. And they cannot possibly be as involved and caring as we are for our loved ones.
Trish said on June 6, 2011
Thank you, Karen. It galls me (after knowing Robert for 3 months!) they think they know what’s best for him and don’t have any reason to consult with me. Argh!
Jennifer said on June 3, 2011
Trish:
I have a background in the medical professsions, and let me tell you if you don’t have the correct “letters” after your name MD, PhD,RN,LPN) they treat you as though you have no knowledge and no “say” in anything! We all know that when a loved one’s comfort and safety is at issue, we do research and learn what we can – it’s a gift to be able to have so much information at hand.
I also cry when I get angry – and I usually only get angry when I’m hurt (or insulted).
I think you did a SUPERB job today on Robert’s behalf. CONGRATULATIONS!
Trish said on June 6, 2011
Thanks, Jennifer. I do tend to cry when I get angry which I am trying to control better (although I cry at sappy commercials, too, so I think it’s a losing battle).
I may not have a PhD in the study of Epilepsy but I sure know enough about how it affects Robert that my input should (you would think) carry some weight. I do think I have a PhD in the Study of Robert!
I really appreciate your support.
Bette said on June 4, 2011
Hi Trish,
I’m sorry for such an emotional and challenging meeting. You should be very proud of the outcome, what a wonderful advocate for Robert.
I do not like confrontation either. I think the various stages of caregiving ease us through it though – the ability to confront is definitely mandatory.
You persevered wonderfully and I agree: I hope this week-end is relaxing, and full of deep breaths for you. (:
Trish said on June 6, 2011
Bette, Your support always means so much to me. I appreciate your understanding. The weekend wasn’t very relaxing (hosting a grad party for my step-son!) but it was fun. Robert stayed overnight again which was nice. I’m getting used to all that is involved with that and he is really enjoying it.
Kathy said on June 5, 2011
Ahh Trish,
I always hate to have those meeting of the minds but they are necessary at times.
You do such a great job! Keep on speaking for Robert loud and clear.
Trish said on June 6, 2011
Thanks, Kathy. I’m definitely getting less worried about being “loud” and “clear” with these people. The day after our meeting, Nurse Rachet made another suggestion (taking Robert off of meds so she can run labs) that I had to put a stop to. This nurse is un***believable! She asked me to text her, though, so I am. A lot.