Ask Denise: How Do We Find the Right Facility?

Dear Denise, We’re looking for a facility for my mom, who has Alzheimer’s. My dad has been caring for her, but his health is now failing. Are there reporting agencies (like Better Business Bureau) for care facilities that could be reviewed for reporting of any incidents? What would be the primary factors that you would use to select a facility and staff?  I have my own ideas, but would be interested to...