Meet Contributor Rosalind Jones


Meet Contributor Rosalind Jones


As part of our contributor spotlight series, we caught up with speaker and home healthcare owner Rosalind "Roz" Jones.

Please tell us a little bit about your personal and professional journey to caregiving.

When I started caring for my grandparents it wasn’t called caregiving. We were just expected to take care of our aging family members. This was my first experience with caregiving. My next experience was with a church member who was a childless widow. Her sister was terminally ill and couldn’t assist her for a two-day hospital procedure. This is when I stepped in to take care of her. The procedure turned into an emergency surgery. My life changed from Sunday to Sunday; two days of care turned into two weeks of care. This is when I decided to go to school and get my license to be a caregiver. I thought, "How many other people in this position don’t have family to take care of them?"

What prompted you to become an entrepreneur and open up your own home healthcare agency, Jacksonville’s Best Caregivers?

I decided to open my own business after working for several home healthcare agencies. These agencies were all paying their employees minimum wage, and it upset me to know that you had all of this responsibility for a minimum wage income. I decided to open a company where I could earn more and pay my employees more.

How long have you been a professional caregiver? What does a “day in the life” look like for you?

I have been in the healthcare business for more than 20 years. Any professional caregiver will tell you this job is not by the book. Care is customized according to the patient's needs. Daily, our staff's number one priority is that clients maintain their routine and are safe.

What have your clients taught you?

They have taught me how I want to be treated when I age.

Do you think community-based care is the future of long-term care? Why or why not?

My organization offers community-based care today. There are many local non-governmental organization (NGOs) and other non profits that provide services to caregivers. Family and friends constantly ask me for local resources or grant programs that can subsidize caregiving and respite care. 

What advice do you have for families evaluating home care? What do people need to know about aging in place/at home?

Aging in place improves seniors' quality of life which, in turn, improves their physical health. It also insulates them from the bacterial and viral risks found in senior living facilities and reduces their chance of contracting a serious illness.

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