Tell Us: What's Your Worst Doctor's Office Debacle?

Denise

Tell Us: What's Your Worst Doctor's Office Debacle?

Denise
treatment-room-548143_640In early December, my mom started to complain of back pain. She thought it was her sciatic nerve so made an appointment with the doctor as her pain and discomfort increased. The doctor agreed and prescribed meds for pain and to relax her muscles.

And, so begins our terrible, horrible, no good, very bad experience with the doctor's office.

The prescriptions don't make it to the pharmacy for another 24 hours, despite my mom's repeated calls to the doctor's office. Even with the meds, her pain increases so my mom calls the doctor, who then decides an x-ray is a good idea. As instructed, we go the hospital for an x-ray only to learn that the doctor's office hasn't faxed the order. The staff in the x-ray department calls the doctor's office multiple times. Finally, I call and get the nurse--who yells at me because her fax machine isn't working--to fax the orders.

My mom's pain continues to intensify so the doctor decides to admit my mom to the hospital. We arrive at the hospital and get admitted promptly only to wait almost five hours for the doctor to call with his orders. My mom's nurse shakes his head hourly as he updates us that, yet again, he left a message for the doctor. I finally call the doctor's office and basically beg the receptionist to have the doctor call in his orders. "He's done seeing his patients," she says, "so I'm going to give him his stack of messages." A few moments later, the doctor calls the nurse, who carries a cell phone so he doesn't miss any calls.

Unfortunately, we're not alone. We love my parents' doctor. We really struggle to understand how his office staff can be so sloooooooooow. And, I don't really mean slow but I'm trying to be polite.

So, what's your worst doctor's office debacle? Share your stories in our comments section, below.

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